Question 1

Passenger registration

Accepted Answer

In order for MSC Cruises to issue your e-ticket and travel documents, you will need to register/sign in and check in with them online. Your travel documentation will be emailed to you usually around 7 days prior to travel. To ensure that there is no delay, click here to register/sign in now

Question 2

Travel documentation

Accepted Answer

Your travel documentation will be emailed to you usually around 7 days prior to travel. To ensure that there is no delay please click here and complete your information for each passenger.

Question 3

Health and safety protocols

Accepted Answer

MSC Cruises have a number of health and safety measures that they have put in place to keep you and your party safe whilst travelling onboard one of their ships so it's worth learning about these so you are fully prepared before you travel with them. Click here to view their latest protocols

Question 4

MSC For Me App

Accepted Answer

The MSC for Me app is available on all the smart ships within their fleet (MSC Seashore, MSC Virtuosa, MSC Bellissima, MSC Grandiosa, MSC Meraviglia, MSC Seaside, MSC Seaview, MSC Splendida and MSC Magnifica). By downloading the app before your trip, you will benefit from more seamless, connected, carefree holiday, at no extra charge. Click here to find out more and download the app now

Question 5

Shore Excursions

Accepted Answer

MSC Cruises offer an incredible choice when it comes to shore excursions so whether you prefer adventure, nature, culture or history, they'll be plenty to keep you entertained in every port you visit. Make sure you book in advance to not only save money on your excursions but also to secure your place as these do tend to sell out.

Question 6

Speciality Dining

Accepted Answer

If you're into your food, MSC offers a huge range of speciality dining options onboard their ships with big savings if you book prior to embarking on your cruise. Simply log in to your MSC Cruises account and book ahead of your trip.

Question 7

Book your acitivities

Accepted Answer

Whenever you want a break from the pool, there will be something for you. From water parks to zip lines, there is something for everyone to enjoy. With activities onboard being very popular, it's definitely worth booking these in advance as you may struggle to secure a spot if you leave it until the last minute. Just visit your MSC Cruises account

Question 8

MSC Voyagers Club

Accepted Answer

If you have sailed with MSC before since 2006, you can become an MSC Voyagers Club member where you'll benefit from exclusive privileges. Click here to register today. Once you're a member or if you are already a member, please get in touch with us here so we can apply any benefits you may be entitled to.

Question 9

Travel Insurance

Accepted Answer

Have you sorted out your travel insurance yet? Cruise lines require passengers to have comprehensive travel insurance that includes specific cruise cover. Failure to obtain appropriate insurance will result in you being denied boarding by the cruise line. Here is a travel insurance provider that Seascanner highly recommends: https://www.seascanner.co.uk/travel-insurance.

Question 10

Passports

Accepted Answer

Passports are required for travel. Please check that your passport has at least 6 months validity from the return date of your trip. Proof of residency will be required for non UK Passport Holders. There are also new passport validity requirements for travelling to any EU destinations. You can use this handy passport checker on the Gov.uk website here.

Question 11

Pre-embarkation testing

Accepted Answer

Pre-embarkation testing varies by cruise line. Please make sure you check MSC Cruises website for the latest testing requirements for your cruise here so there are no delays when you come to board your ship.

Question 12

Cruise Transfers

Accepted Answer

Booking cruise transfers is optional, but if you prefer not to drive to your cruise departure port, or if driving is not an option, opting for a cruise transfer can offer various benefits and conveniences. This service takes you from a specific location, like your home, airport, hotel, train station, or another designated meeting point, directly to the cruise port where your ship is docked, or vice versa.

If you haven't arranged cruise transfers or are considering doing so, find out more about a provider that Seascanner highly recommends here: https://www.seascanner.co.uk/cruise-transfers

Before you travel with MSC Cruises