Before you travel with P&O Cruises
Before you set sail on your P&O Cruises ship, it's important you know everything you need to do before you depart. Below we have pulled together some useful information for you to read ahead of your trip to ensure you have a stress-free cruise holiday.
My P&O Cruises is the place to make sure all your details are up to date and check you have added in your insurance and passport details. It's also the place where you can book some exciting shore excursions and entertainment onboard your ship. Click here to log in/sign up today.
In the days before your holiday, you can check-in online – meaning you can start your holiday quicker! Once checked in, you’ll need to print your boarding pass, luggage labels and e-tickets. To complete online check-in at My P&O Cruises you'll need:
- Your booking reference
- Passport details
- Passport-style photos for each guest
- Payment card
P&O Cruises recommend you book on-board activities, such as the theatre, ahead of time. On My P&O Cruises, you can book your seat in a venue, a spa treatment, shore experiences (where applicable), drinks packages (where applicable) and more.
Passports are required for travel. Please check that your passport has at least 6 months validity from the return date of your trip. Proof of residency will be required for non UK Passport Holders. There are also new passport validity requirements for travelling to any EU destinations. You can use this handy passport checker on the Gov.uk website here.
Pre-embarkation testing varies by cruise line. Please make sure you check P&O Cruises website for the latest testing requirements for your cruise here so there are no delays when you come to board your ship.
P&O Cruises advise choosing your shore experiences as early as possible to save on missing out, with the option to book up to 365 days before your holiday. Visit your My P&O Cruises account to browse and book everything on offer.
My Holiday is P&O Cruises digital pocket planner, which you can easily access using your phone or tablet once you’re on board. It gives you the power to personalise each day of your holiday from the comfort of your cabin, sun lounger, wherever! With My Holiday, you can:
- Check your purchases and remaining on-board spending money
- Make a dining reservation or join a virtual queue
- Plan your visit to the theatre, cinema or event
- Browse and book a range of exciting adventures ashore
Have you sorted out your travel insurance yet? Cruise lines require passengers to have comprehensive travel insurance that includes specific cruise cover. Failure to obtain appropriate insurance will result in you being denied boarding by the cruise line. Here is a travel insurance provider that Seascanner highly recommends: https://www.seascanner.co.uk/travel-insurance.
P&O Cruises has a number of health and safety measures that they have put in place to keep you and your party safe whilst travelling onboard one of their ships so it's worth learning about these so you are fully prepared before you travel with them. Click here to view their latest protocols
If you have booked the 'Select Fare with Southampton Parking', your booking includes complimentary car parking in Southampton.
In order to secure your space please contact Cruise & Passenger Services Ltd on 0345 071 3939 or via www.cruiseparking.co.uk, you will need to have your P&O Cruises reference number ready. Bookings can be made 72 hours after making your cruise booking, and must be made a minimum of 35 days prior to your departure date, failure to do so will result in the complimentary space being forfeited.
If you have booked the 'Select Fare with Southampton Coach Travel', your booking includes complimentary return coach transfers from selected UK departure points to and from your Southampton cruise terminal.
In order to book your seats please contact Cruise Connect on 0344 338 8690, please have you P&O Cruises reference number ready. Coach bookings can be made 48 hours after your cruise booking, and must be made a minimum of 35 days prior to your departure date. All seats and departure points are subject to availability and applies to all passengers within a cabin.
Booking cruise transfers is optional, but if you prefer not to drive to your cruise departure port, or if driving is not an option, opting for a cruise transfer can offer various benefits and conveniences. This service takes you from a specific location, like your home, airport, hotel, train station, or another designated meeting point, directly to the cruise port where your ship is docked, or vice versa.
If you haven't arranged cruise transfers or are considering doing so, find out more about a provider that Seascanner highly recommends here: https://www.seascanner.co.uk/cruise-transfers