Question 1

What payment methods do you accept?

Accepted Answer

We accept various debit and credit cards as payment methods. These include VISA and Mastercard.

Question 2

How do I pay my balance?

Accepted Answer

If you were only required to pay a deposit when booking a cruise with us, then you will be able to see the due date of your final payment on your booking confirmation email and in the My Trip area of our website. You can complete the final payment at any point before or on the final payment due date.

To complete the payment, you will need to log in to the My Trip area of our website using your email address and Seascanner booking reference. From here, you can select the ‘Payment’ tab and click the ‘Proceed to payment’ button where you can pay the remaining balance for your cruise. Failure to pay your full balance on time will result in your booking being cancelled.

Question 3

Is my money safe?

Accepted Answer

Your money is 100% safe and secure. All cruises booked through Seascanner are ABTA bonded, so you can sleep easy knowing that your money is safe.

Question 4

I still can’t find an answer to my question. How do I get in touch?

Accepted Answer

If you’re struggling to find an answer to your question, please return to our frequently asked questions page by clicking here. If you are unable to find an answer to your question, our customer support team will be more than happy to help you.

If you have made a booking with us already and want to discuss this with us, please click here to fill out the Manage My Trip form with all of the details requested.

If you are yet to make a booking with us, please click here to contact us and submit your enquiry. We will be in touch with you as soon as we can.

Paying For My Cruise

What payment methods do you accept?

How do I pay my balance?

Is my money safe?

I still can’t find an answer to my question. How do I get in touch?